Privacy Policy

Short Version: We only collect information that you give us via forms, or when you make an enquiry or commission us to shoot for you. We’ll use that information to manage your order, respond to your questions and to send you relevant information occasionally. We’ll never give or lend your information to anyone else for marketing purposes – ever. We won’t use cookies to track you personally, just to monitor web traffic and usage. In general, we will use best practice and be fair and ethical. We don’t want to upset you – we’d like to have you as a long term customer. If you don’t want our emails, just unsubscribe – and they will stop – immediately.

Long Version: This privacy policy has been compiled to better inform those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII.

What personal information do we collect from the people that do business with us, contact us or visit our website?: When contacting us via our site, you will be asked to enter your name, email address, phone number (optional) or other details to allow us to respond to you.

When do we collect information?: We collect information from you when you place an order, send us a message or email, subscribe to a newsletter, respond to a survey or marketing communication, surf the website, use certain other site features or enter information on our site.

How do we use your information?: We may use the information we collect in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other marketing activity.
  • To quickly process your transactions.
  • To send periodic relevant emails regarding your order or other products and services which we believe may be of interest to you.

How do we protect visitor information?: Your personal information is contained behind secured networks and is only accessible by a very limited number of persons who have special access rights, and are required to keep information confidential. We do not store any payment / credit card information and all transactions are processed through a reputable third party provider (PayPal).

Do we use ‘cookies’?: We don’t use cookies for tracking – we use Google Analytics to see who visits our site, where they come from and which pages they visit.

Third Party Disclosure: We do not sell, trade, or otherwise transfer your PII to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Third party links: We do not include or offer third party products or services on our website.

Privacy Policy Changes: This privacy policy is linked from every page our website. If there are any changes we will post them on this page and update the date of change below. You can always call, message or email if you want to know what we have changed.

Minors: We are a business-to-business service and do not knowingly market to anyone under the age of 13.

Fair Information Practices: In order to be in line with Fair Information Practices should a data breach occur we will notify users via email within 7 business days and we will post on this page within 1 business day

Unsubscribing: If at any time you would like to unsubscribe from receiving future emails, you can email us via this site or use our contact form. Alternatively, simply click the unsubscribe link at the bottom of any marketing email we send. You will never be re-subscribed, and all automated unsubscribes are immediate.

Contacting Us: If there are any questions regarding this privacy policy you may contact us using the link below or call us on +44 (0)7961 490999.

Last policy change: Last Edited 5th January 2017